Welcome to Madera Bands. We are thrilled you chose us! We spare no expense in creating amazing, yet affordable men's rings. We go out of our way to find the highest quality materials that will last a lifetime. Our warranty guarantees the following:

 

Warranty Info:

Wedding Bands & Watches:

MADERA BANDS WARRANTY POLICY WOMENS AND MENS BANDS

Free 1 Year Warranty

(within 1 year of purchase)

Covers:

Manufacturing defects

Loose Stones

Loose Ring Parts

Does Not Cover:

Damages caused by normal daily wear

Chipping

Scratching

Tarnishing and/or Color loss 

Warranty Claim and Photos must be submitted. Madera Bands reserves the right to approve or reject. 

In the event that the 1 year manufacturing warranty is not approved, the $75 lifetime warranty will be offered.

$75 Lifetime Warranty

Covers:

Damages of any kind

Lost or Stolen rings

Size changes

Engraved rings

Does Not Cover:

Style Changes

If size is out of stock or unavailable, a different style ring of the same value or gift card will be offered 

 


Neither warranty covers style changes. In the event that a style change is requested, a whole new order would need to be placed at regular price.

 

 

Submit your warranty HERE

Mae Diamond Collection Warranty: 

The Mae Diamond Engagement Collection warranty:

Does not cover:

Size change after 30 days

Style change after 30 days

Covers:

If you believe your ring has a defect, you may send it back to us at any time for an inspection. Our warranty specialists will evaluate your diamond engagement ring. If you should need repairs that go beyond what’s needed for normal wear and tear, we will email you labor costs and material fees to complete your warranty


  • If your piece cannot be repaired due to a manufacturing defect, we will offer a new replacement for a $250 processing fee.


Submit your warranty HERE

 


How Can I Contact Madera Bands?

Due to high call volume, via phone, you may experience longer wait times to contact Customer Service.

Live Chat: Monday - Friday 10am-5pm EST

Existing orders (Exchanges & Returns Inquiry) Email: help@maderabands.com

New Customers (Product & warranty questions or any other inquiry) Email: info@maderabands.com